Terms & Conditions

1. About these terms

These terms govern use of www.newumltd.co.uk. The website is operated by Newum Limited, company number 17392951, whose registered office is 61 Charlotte Street, Birmingham, England, B3 1PX. Contact: enquiries@newumltd.co.uk.

By using the website, you agree to these terms. If you do not agree, please stop using it.

2. Website information only

The website provides general information about NEWUM and its commercial HVAC, gas and technical services. Website content is not technical, safety, legal or professional advice and must not be relied upon as a site-specific assessment, design, specification, quotation or method statement.

We try to keep information accurate and current but do not guarantee that all content is complete, error-free or suitable for a particular project.

3. Enquiries are not contracts

Submitting an enquiry does not oblige NEWUM to accept work, attend site, provide a quotation or enter into a contract.
An automated acknowledgement confirms receipt only; it is not acceptance, a quotation or an emergency response.
Any quotation, proposal or contract will be subject to its own written scope, assumptions, exclusions, price and contractual terms.
Website wording does not override an executed contract, purchase order or agreed written terms.
The website and enquiry form must not be used to report an emergency, gas escape or immediate danger. Call 999 where there is immediate danger and follow the relevant emergency arrangements.

4. Information you submit

You are responsible for ensuring information submitted is lawful, accurate and sufficiently complete for NEWUM to understand the enquiry. Do not submit malicious content, confidential third-party information without authority, or unnecessary sensitive personal information.

You confirm that you are authorised to provide information submitted on behalf of an organisation. Personal information is handled under the Website Privacy & Cookie Notice.

5. Acceptable use

You must not:

Use the website unlawfully, fraudulently or in a way that infringes another person’s rights.
Introduce malware or harmful code, attempt unauthorised access, probe security or disrupt the website.
Use automated tools to scrape, copy or overload the website except as permitted by law.
Misrepresent an association with, endorsement by or authority from NEWUM.
Reproduce or commercially exploit website content except as expressly permitted.

6. Intellectual property

Unless stated otherwise, NEWUM owns or is licensed to use the website content, branding, logo, layout, text and graphics. You may view and print reasonable extracts for your organisation’s internal evaluation of NEWUM’s services. You may not alter, republish, sell or exploit the content without prior written permission. Third-party names and marks remain the property of their owners.

7. Links and third-party services

Links to external websites are provided for convenience and do not imply endorsement. NEWUM does not control and is not responsible for their content, availability, security or privacy practices. Wix and other third-party services may support the website subject to their own terms.

8. Availability and security

We may change, suspend or withdraw any part of the website without notice. We do not guarantee continuous availability or that the website will be free from bugs or viruses. You are responsible for using appropriate device and security protections.

9. Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that, and to the fullest extent permitted by law, NEWUM is not liable for loss arising solely from use of, inability to use, or reliance on the website or its general content, including loss of profit, revenue, business, opportunity, anticipated savings, goodwill, data or indirect/consequential loss. Project and service liability is governed by the separately agreed contract.

10. Privacy and cookies

Use of personal information and cookies is explained in the Website Privacy & Cookie Notice. Non-essential analytics cookies should be used only in accordance with the visitor’s consent choices.

11. Changes and governing law

We may update these terms by publishing a revised version on the website. These terms and any non-contractual dispute arising from use of the website are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, subject to any mandatory rights that apply.